Focus Discussion Group (FGD) Public Standart Service

Public Service Standards (SPP) forms as the guide for organizing quality, easy, fastly, measurable and affordable public services so that they become a reference for assessing services provided by organizers/agencies among stakeholders. To ensure that public services run well, service providers can do several things such as: imposing sanctions on implementers who violate service standards, evaluating implementer performance, conducting public satisfaction surveys and inviting practitioners to be heard in order to get suggestions and criticisms. For this reason, on Tuesday, December 17, 2024, a Focus Group Discussion (FGD) was held to discuss Public Service Standards (SPP) at the BPS of Banjarmasin City in the Brown Hall of the BPS of Banjarmasin City. This FGD was attended by stakeholders including: Head of SKPD Service, Representatives from the private sector, banking and students. On this occasion, the signing of the minutes of the Public Service Standards (SPP) understanding was also carried out as an understanding of joint commitment to improving public services at the BPS of Banjarmasin City.